How we can help you
Advice and Guidance for Disabled Transport Service UsersThe Equality Commission provides information, support, advice and assistance to individuals who believe they may have been discriminated against. If you feel you have been unlawfully discriminated against and would like information about your rights, phone us or call at our offices (by appointment) and speak to a Discrimination Advice Officer who can give you free, confidential information and guidance about the law and how it affects you.
In certain circumstances we can provide legal assistance and representation to pursue a claim of unlawful discrimination. The Commission´s policy on assistance is available on our website: Enforcement policy for the provision of advice and assistance
For further information please contact our enquiry line on 028 90 890890 or email us at firstname.lastname@example.org You can also use Typetalk to contact us. Enquiries can be made anonymously and will be treated in confidence.
Training sessions can be provided, on request, to group bookings, subject to sufficient numbers and feasibility. For further information, please contact us:
Telephone: 028 90 890 890
Textphone: 028 90 500 589
Fax: 028 90 248 687
Travel rights training for disabled people
Guide Dogs have led seminars in partnership with the Equality Commission, the Consumer Council and IMTAC to provide disabled people with a forum to find out what their rights were with regard to transport and how to complain if the need should arise. For further information please contact Naomi Roberts on 028 90 500 645 / email@example.com
The Inclusive Mobility and Transport Advisory Committee (Imtac) is a committee of disabled people, older people and key transport professionals who advice the Government and organisations in Northern Ireland on issues that affect the mobility of older people and disabled people. You can find out more about Imtac´s work at http://www.imtac.org.uk/