Blog: Reasonable adjustments and what they mean for deaf people
08/05/2019
Blog: Reasonable adjustments and what they mean for deaf people
Businesses, traders and service providers have a duty in certain circumstances under the Disability Discrimination Act (DDA) to take reasonable steps to remove, avoid or reduce the physical, procedural or attitudinal barriers that disabled people face so that they can access and use their goods and services in the same way as someone who is not disabled. The DDA calls this the duty to make reasonable adjustments and to provide reasonable auxiliary aids and services.
To mark Deaf Awareness Week (6-12 May 2019) Frank Fleming, from the Equality Commission's Advisory Services Team, looks at how service providers must think about the different needs of disabled people including those who are deaf.