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Accessibility Statement

This accessibility statement applies to the Equality Commission for Northern Ireland’s website 

This website is run by the Equality Commission for Northern Ireland. We want as many people as possible to be able to use this website.


ReachDeck Accessibility Toolbar

The Equality Commission’s website includes ReachDeck Accessibility Toolbar. ReachDeck adds speech, reading and translation support tools to online content. It works on all major browsers and platforms, including mobile phones and tablets. Simply click on the ReachDeck icon located at the top right on all web pages and you will see it dock to the top of your screen. Then click on the first ‘pointed finger’ icon on the toolbar and hover your mouse pointer over any text on our website to hear it read out loud.

The ReachDeck Toolbar will help you to read and translate the content on our website. Its features include:
  • Text-to-speech: click on or select any text to hear it read aloud
  • Translation: translate content into over 100 languages
  • Text magnification: enlarge text and hear it read out loud
  • MP3 generation: convert selected text into an MP3 audio file
  • Screen mask: reduce glare with a tinted mask
  • Web page simplifier: remove clutter from the screen. Display only the main text
  • Picture dictionary: displays pictures related to text selected on the page

View the ReachDeck Toolbar Video.

AbilityNet has advice on making your device easier to use if you have a disability.

Written text

We have also made the website text as simple as possible to understand. However, we welcome any feedback on areas you think are unclear. Contact us by email: or telephone 028 90500561.


How accessible this website is

Some parts of this website, particularly older documents, are not fully accessible to all screen readers.
  • the text may not reflow in a single column when you change the size of the browser window
  • you cannot modify the line height or spacing of text
  • older PDF, Word, Excel documents may not be fully accessible to screen reader software
  • some of the older videos may not feature captions – these may also be available on our YouTube channel and may feature captioning from YouTube itself
  • there’s a limit to how far you can magnify the map on our ‘contact us’ page

If you require any of this information, please contact us using the details below to ask for alternative formats or alternative ways of obtaining the information.


Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please email or telephone 028 90500561. We will consider your request and get back to you in 20 days. If you cannot view the map on our ‘contact us’ page, call or email us for directions.


Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements,  contact Mark Soult, Communications Officer - email: or telephone 028 90500561.  Please include your name, email address and web address (URL) of the content you are referring to.


Enforcement procedure

We, the Equality Commission are responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). 

If you are not happy with how a public authority responds to your complaint about the accessibility of its website, please contact our Discrimination Advice Officers for further advice, email: or telephone 028 90 500 600.


Contacting us by phone or visiting us in person

Our offices have audio induction loops, or if you contact us before your visit we can arrange a sign language interpreter.


Technical information about this website’s accessibility

The Equality Commission for Northern Ireland is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.


Non-accessible content

The content listed below is non-accessible for the following reasons.


Non-compliance with the accessibility regulations

We have carried out an audit (see below) and have fixed a number of issues highlighted.  The items detailed below remain and we will continue to work on these and aim to have these corrected soon.  
  • Error not advised to screen readers
  • Expanding content doesn't advise status
  • Visually unlabelled fields (eg. search bar)
  • Active indicators missing
  • Label and values
  • Pseudo links 

Disproportionate burden

Not applicable


Navigation and accessing information

There is limited scope to skip the repeated content in page headers (for example, a ‘skip to main content’ option).


Interactive tools and transactions

Some of our interactive forms may be difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag. Our forms are built and hosted through third party software and ‘skinned’ to look like our website.

Contact us by email or telephone if you have difficulties using these.


Content that’s not within the scope of the accessibility regulations.

PDFs and other documents

Some of our PDFs and Word documents provide information on how users can access our services, and we have taken steps to make these accessible. However, the accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix documents relating to minutes and agendas from old meetings, but these can be made available in alternative formats on request.

Any new PDFs or Word documents we publish will meet accessibility standards.



What we’re doing to improve accessibility

We will continue to upload content and publish documents in line with Web Content Accessibility Guidelines version 2.1 AA standard.

Preparation of this accessibility statement

This statement was prepared on 2 April 2014. It was last reviewed on 29 September 2022.

This website was last tested on 21 February 2020 and re-audited on 1 March 2021 by the Disability Accessibility Centre.

This audit approach sampled a number of pages to test which included some of the most visited web pages, online forms and pages with differing types of content.

The audit reports are available on request.

Our website support company Simply Zesty is implementing accessibility fixes based on the audit reports.

This statement will be reviewed and updated and an on going basis.


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