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Want to stay on the right side of the law? We support businesses and public authorities and help them to promote good practice.
Here to help

Employers and service providers have duties and obligations under equality laws.  To be an equal opportunities employer you must not discriminate unlawfully against or harass anyone on the grounds of:

sex, pregnancy or maternity, gender reassignment, married or civil partnership, political opinion, religious or similar philosophical belief, race, sexual orientation, disability and age


Service Providers
Those providing goods, facilities and services are required to make these accessible to everyone. Read our advice for service providers

Contact Us
We provide practical advice on how you can manage the equality implications of employing and managing staff and providing services to the public. For further details contact us: email: or Tel: 028 90 890 888


Employer Training Programme
With our employer training programme currently suspended due to the ongoing pandemic, we are now be providing a number of training sessions as online webinars. These will focus on a number of important equality issues for employers and will expand to cover additional topics over the coming months.

Further details are available online:

Every Customer Counts
We have developed the “Every Customer Counts" initiative which supports and encourages businesses to look at how accessible their premises and services are for someone with a disability.

We know that no sensible business person sets out to drive customers away - but if your business is inaccessible to people with disabilities, that is just what you are doing. 20% of people in NI have a disability and 75% of disabled people state that they have walked away from a potential purchase because of access problems. This is a significant loss of income for businesses given that approximately 40% of households in Northern Ireland contain at least 1 disabled person.

Employer Guidance

- The Menopause
- Equal Opportunities
Model policies (Word doc templates)
- Pregnancy and maternity at work
- The right to request Flexible Working
- Dress codes at work
- Gender pay reporting
- GDPR advice note

Learning the Lessons - Employer blog

Equality at work - articles, videos, podcasts

Mental Health Charter - Sign up now

Women in STEM - Why it matters

Every Customer Counts - accessible services

Training Webinars

With our employer training programme currently suspended due to the ongoing pandemic, we are now providing a number of training sessions as online webinars

Recruiting People With Disabilities

We have produced guidance on recruiting people with disabilities. This includes useful information about the reasonable adjustment duty, good practice and taking positive action. Read our guidance

Download our pdf publication: Making It Work - Employment support services for people with disabilities